No we do not! But we are located near downtown SJ (via VTA) and Japantown (short walk). Food and drink are also not allowed in our games.
Our puzzles/games are challenging, but can be solved by all ages! You know your children best, so please use your best judgment! Please note children under 13 years of age must be accompanied by an adult.
Child waivers can be signed by any accompanying adult on the day of the game (provided onsite). If you want waivers in advance, please email us with your request.
You can try out more games (realescapegame.com) at our location in San Francisco and Los Angeles.
Our rooms’ maximum occupancies differ from room to room. To see what space is left in a game, please check our tickets section for real time availability of tickets.
If you have a group that exceeds the number of available tickets, please contact us before making your reservation to see if it is possible to add in extra tickets.
If there is space available, walk-ins are welcome. If you have purchased all the tickets in a time slot, and want to add additional players to your game, please email us with this special request.
Please show up 10 minutes before your game. Doors will not open until 10 minutes before your game start on your ticket.
If you’re not into being locked in a room with people you’ve never met, you can purchase all 11 tickets for your desired time slot. If there are fewer than 11 tickets available, someone has already bought 1 or more tickets for that game. Try a different time!
Tickets cost $33. When purchased online on our website, tickets are discounted to $30. Death Dimension is a different price because it is a private room, the whole time slot is $90 at the door, and $80 when you buy your tickets in advanced online.
Because of our refund/reschedule policy, we do not accept cancellations.
For upcoming ticket release dates, check our Facebook page. Tickets cannot be reserved out further than what’s already been released. *Tickets usually go on sale one month ahead. (For example, all tickets for February will become available for purchase around January 1st.)
We have a strict policy of no refunds or reschedules.
All you need is to show the booking confirmation email you should have received at time of purchase in order to be admitted.
Yes, you can transfer a ticket just by forwarding your booking confirmation email to whoever you are passing the ticket on to. The player just needs to provide the confirmation email at the door for admittance to the game.
Children ages 6 and under are free and do not count towards the player count (if there is more than one child that fits in this category that will be brought, please email and inform us).
Yes, but it is limited. Please carpool when you can (save gas and save the environment!)